Need help?

Frequently asked questions.

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Product and care

What leather do you use?

Genuine full-grain leather, selected hide by hide for durability, character and how it ages. Some pieces use waxed canvas, suede or webbing alongside the leather, and the product page says so where that is the case.

Where are your products made?

Our leather goods are cut and stitched by hand in our own workshop in Woodstock, Cape Town. Printed and knitted goods, like tees and caps, are made elsewhere in South Africa.

How should I care for leather?

Keep it out of prolonged water, direct sun and heat. Store it dry. A neutral leather conditioner now and then is all it needs. If it gets soaked, let it dry away from direct heat rather than forcing it.

Will the leather change over time?

Yes, and that is the point. Natural leather softens and develops a patina with use. That is character, not wear.

Personalisation

Can I have my initials on it?

On most leather pieces, yes. Look for the Personalise option on the product page. The letters are laser engraved into the leather itself rather than stitched or applied, so there is nothing to peel or fray. Personalised pieces are made to order and cannot be returned, so check the spelling twice.

Can I have a bag made in my own colours?

Yes. The Custom Leather Golf Bag is built to your specification: choose the hide, the trim, the piping and the stitching. Allow four to six weeks.

Orders

How long does it take to process an order?

Orders are typically processed within one to two business days, excluding weekends and public holidays. Made-to-order pieces take longer, and the product page says how long.

Can I change or cancel my order?

If it has not shipped yet, contact us as soon as possible. Once it is dispatched, changes and cancellations are not guaranteed.

Do you do corporate or bulk orders?

Yes. Club days, corporate gifting and bulk enquiries all welcome. Email us and we will work it out.

Delivery and returns

How much does delivery cost?

Delivery is free on South African orders over R1,000. Below that, rates are calculated at checkout.

How long does delivery take?

Within South Africa, typically three to seven business days depending on location. All orders ship with a trusted courier and include tracking once dispatched.

Do you ship internationally?

Yes. International rates are calculated at checkout. Duties and taxes are the customer's responsibility.

What is your return policy?

Returns are accepted within seven days of delivery on unused items in their original packaging. Customised and personalised items cannot be returned. Email us with your order number and reason for return and we will take it from there.

What if something breaks?

We repair our own craftsmanship free, for as long as you own it. See the lifetime guarantee.

Support

How do I reach you?

Email legendarygolfsa@gmail.com. We aim to answer within one business day. Or come and find us at the shop, which is usually faster and more fun.